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You can change your delivery dates at any time, as long as your order is not currently being processed. Follow the steps below. 

1. Log in to your account
2. Go to the ‘Deliveries’ page
3. Click on the date of the order you want to change
4. Click the ‘Pick a new date’ button
5. Select your new date and click ‘Update delivery' 

Your plan is flexible and you can easily skip a delivery if you need to. Follow the steps below 

 If you find that you have too much or not enough food left at end of each month, you can easily change your delivery frequency. Follow the steps below 

1. Log in to your account
2. Go to the ‘Pet’ page
3. Scroll down to your pet’s current plan
4. Scroll down to ‘How often would you like us to deliver?’
5. Set the number of days between each delivery
6. Click ‘Save my plan’

You can add, change or select a default delivery address in your account. Follow the steps below. 

1. Log in to your account
2. At the top of the page, on the right-hand side, click ‘My account’ (person icon)
3. Find ‘My addresses’ and click ‘Edit address’ or click ‘Add a new address’
4. Update your details and click ‘Save changes’ or ‘Save address and set as default’

Are you running out of food and need some more? Follow the steps below .

1. Log in to your account
2. Go to the ‘Deliveries’ page
3. Click on the date of the order you want to bring forward
4. Click the ‘Pick a new date’ button
5. Select your new date and click ‘Update delivery’

You can switch between your dog’s recipes every month. Follow the steps below. 

1. Log in to your account
2. Go to the ‘Dashboard’ page
3. Scroll down to ‘What’s in (dog’s name) box’ and click ‘Edit his/her recipes’
4. Choose up to 2 recipes from your tailored menu
5. Click ‘Save recipes’

You can change your recipes and extras easily within your account.

1. Log in to your account
2. Go to the ‘Dashboard’ page
3. Scroll down to ‘What’s in (dog’s name) box’ and click ‘Edit his/her recipes’ or ‘Would you like to add extras?’
4. Choose up to 2 recipes from your tailored menu, or select the extras
5. Click ‘Save recipes’ or, for extras, ‘Add to plan’

Just like humans, our pets can be super fussy when it comes to food. To help your pooch fall in love with their food again, let’s try a few different things. 

1. Some dogs prefer Pure at a slightly drier consistency, and some prefer it with more water. Just experiment a little bit until you find a consistency that your pet prefers. Some pampered pooches might even like it to be served by hand!
2. We recommend transitioning your dog to Pure gradually, and if they don’t eat it within 30 minutes, take it up until their next meal. Just remember to pop it into the fridge to retain its freshness. Take things slow and don’t be alarmed if your pooch doesn’t take to it straight away. Remember, dogs can go a few days without eating and be perfectly fine.
3. Picky pets can be a real challenge, but it’s essential to stick with it so your dog can really begin to enjoy the benefits of healthy, wholesome dog food.

Need to edit update your dogs weight, health issues, allergies or more, you can do this in your account. Follow the steps below.

1. Log in to your account
2. Go to ‘Pet’
3. Find the section you want to change and click ‘Save changes’