Regional Sales Manager (South West)

The role:

Based at our main Southwest hub in Bristol, you will manage a growing team of Brand Ambassadors running more than 20 events each week across the region from Cardiff to Cornwall.

You will take full responsibility for driving sales growth, customer retention, and team performance. Your role is to make sure events deliver results, Brand Ambassadors are well supported, and all operations run smoothly.

You won’t need to attend every event but you will be the first point of contact if anything goes wrong, especially at weekends when most of our customer acquisition happens. This role moves fast and requires energy, precision, and ambition.

Duties and responsibilities:

What You Will Be Doing

• Driving sales across the region from acquisition to conversion and retention
• Leading and developing a high performing team of Brand Ambassadors
• Running operations from our Bristol hub and providing local support
• Using Excel, CRM, and dashboards to analyse and present performance data
• Coordinating more than 20 events every week ensuring logistics, coverage, stock, and reporting are spot on
• Being available for weekend support by phone to solve any issues
• Collaborating closely with the London HQ team twice a week
• Growing your team and improving results steadily as the region expands

We live by four core values that guide everything we do:

Ahead of the Pack

You are proactive and solutions focused. You set the pace, plan ahead, and get things done with precision.

Paws & People First

You act with integrity and kindness. You value relationships and always deliver with care and attention.

Best in Show

You are motivated by results and always push to exceed expectations. You never settle for good enough.

New Tricks

You welcome new ideas and feedback. You learn, adapt, and continuously improve how you work.

It’s essential that you:

You are confident working in fast moving and demanding environments. You are highly organised, great with people, and naturally take the lead. You want to grow fast, love solving problems, and enjoy building a brilliant team. You also genuinely care about pets and their wellbeing but above all, you are driven, ambitious, and ready to make a big impact quickly.

What We Are Looking For

• Experience managing people and performance in fast moving operational settings
• A strong commercial mindset with a proven track record in sales growth
• Highly organised and detail focused with excellent planning skills
• Advanced Excel skills and confidence presenting data insights
• A self starter with energy and resilience who thrives in fast growth environments
• Comfortable working some weekends and providing live support
• Based in or near Bristol to lead the Southwest region
• A real passion for pets and belief in our mission
• A relentless drive and ambition to grow yourself, your team, and the brand

What's in it for you?

• 33 days holiday (including Bank Holidays)
• OTE £60,000 to £70,000 with discretionary performance bonus
• Hybrid working with time split between Bristol, the field, home, and London HQ
• Free dog food
• Small business with a family feel!
• Company Pension
• Team social events and the opportunity to support local charities
• Free on-site Parking
• A supportive working environment within a very dynamic growing business that supports personal development goals
• Cycle to work scheme
• EV car scheme (Salary sacrifice)

Ready to Apply?

If you are an ambitious sales leader ready to manage a high performing region, grow your team fast, and make a big impact, we want to hear from you.